SHIPPING & DELIVERY POLICY
Effective Date: September 10, 2026
At Shoppism, every piece across our collections - including hand-carved table sculptures, wearable art objects, and functional terracotta works - is treated as an original artwork. We exercise great care in handling, professional packaging, and dispatching our creations to ensure they arrive safely at your door.
Because our portfolio consists of handcrafted, limited-run, and made-to-order functional art, dispatch timelines vary based on the nature of the collection.
For in-stock collections, including ready-made objects, fine art pieces, and wearable art items, orders are processed and quality-checked within 3 to 5 business days from the date of payment confirmation.
For made-to-order pieces, bespoke table sculptures, and custom commissions, dispatch timelines are determined upon mutual understanding and agreement between the studio and the client prior to commencing work. Because intricate or large-scale commissions require extensive hand-carving, detailed painting, or specialised finishing, fabrication timelines will reflect the specific requirements of the piece.
Please note that studio processing times do not include courier transit durations.
We ship nationwide across India through accredited courier partners and specialised transit handlers.
For deliveries to metropolitan areas and major cities, estimated transit duration post-dispatch ranges between 3 to 6 business days. For the rest of India and remote locations, transit generally takes between 5 to 9 business days.
If you require international shipping or specialised white-glove transit services, please contact our studio directly at shoppismbaroda@gmail.com prior to completing your purchase.
Standard shipping charges are calculated at checkout based on the total weight, dimensions, and destination PIN code of the package.
For oversized sculptures, delicate terracotta items, or custom-crated architectural works, specific freight charges will either be calculated at checkout or invoiced separately as agreed upon during the commissioning process.
Every item leaving our studio is packed using gallery-level protective materials suited to the delicate nature of clay, wood, and hand-painted media. For fragile, high-value, or heavy sculptural pieces, reinforced packaging and extra structural padding are applied as required to protect the artwork during transit.
Once your shipment is handed over to our courier partner, you will receive an automated notification via email or WhatsApp containing your consignment tracking number, courier details, and the estimated delivery timeline.
Patrons are requested to ensure that the delivery address, PIN code, and contact telephone number provided at checkout are completely accurate.
Our delivery partners will attempt delivery up to 2 or 3 times. If a package is returned to our studio due to an incorrect address, recipient unavailability, or refusal to accept the parcel, additional re-shipping charges will apply before the shipment can be dispatched a second time.
Under our standard shipment contract, title and risk pass to the courier upon dispatch. However, we assist our patrons in the rare event of transit damage. Patrons are required to record an unedited unboxing video upon delivery and notify us at shoppismbaroda@gmail.com within 24 hours of recorded delivery to initiate a review.
For any inquiries regarding shipping statuses, delivery timelines, or custom transit arrangements, please get in touch with our studio.